Privacy Notice

COLLECTING SEASHELLS LIMITED

Our Contact Details

Name: Collecting Seashells Limited
Address: Carnac Lodge
Cams Hall Estate
Fareham
PO16 8UJ
Phone Number: 07745 527 960
E-mail: info@collectingseashells.com
The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Details of sales transactions

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for the purpose of

  • Providing our goods to you.
  • Keeping you informed about our products and offers.

We will share this information to despatch your order.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting dpo@collectingseashells.com

(b) We have a contractual obligation.

(f) We have a legitimate interest

How we store your personal information

Your information is securely stored electronically.

We keep your information for seven years or until you withdraw your consent for us to process your information. We will then securely dispose your information.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at dpo@collectingseashells.com if you wish to make a request.

Information Sharing

To enhance your experience and improve our services, we may share certain customer information with third-party platforms such as Google, Facebook, Instagram, and TikTok. This sharing enables us to provide you with personalised content, relevant advertisements, and improved functionality on these platforms.

The types of information we may share include, but are not limited to, your contact details, browsing behavior, and purchase history. These third-party sites use this information in accordance with their own privacy policies, which we recommend you review.

Your privacy is important to us, and we ensure that any information shared is handled securely and responsibly. If you have any questions or concerns about our data sharing practices, please feel free to contact us.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at dpo@collectingseashells.com .

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk